Refund policy

Presets & LUTs
We do not accept returns for Presets & LUTs and therefore no refund will be issued for these types of products. Purchased Presets and LUTs are not to be shared or resold in any manner.
You can always contact us for any question at store@jaykyren.com.

Prints

All sales are final on prints as those are custom products made to order. No refund will be issued.

Damages and issues (Prints)
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please contact us at store@jaykyren.com.

Sale Items / Gift cards
Unfortunately, we cannot accept returns on sale items or gift cards.